Measuring + Ordering Garters
Where do I wear my garter?
We fully believe in wearing your garter wherever you feel it is most comfortable. Some brides prefer to wear their garters right above the knee, while others prefer to wear it higher on the thigh. Our suggestion is to tie a ribbon on your leg to see what you prefer most before measuring and ordering our garters. Also, this helps provide a visual of what your garter will look like while wearing it in case you have planned boudoir photos or photos of your garter on your wedding day.
How do I measure my leg for a garter?
Once you decide where you want your garter to be worn, measure that place with a fabric tape measurer. All Mamie+James garters have stretch and can allot for 2-3 inches larger than your base measurement. If you do not correctly measure then the garter may run big, but no worries, usually you can slide the garter higher on your leg for a better fit.
Can I request swatches?
Currently, we offer the option to request swatches for our tulle garters only. We want you to be absolutely happy with your colour selection. Feel free to purchase samples for $1 per swatch. We use a flat rate shipping cost of $6 via USPS Priority so that your swatches will ship quickly with tracking.
Shipping + Delivery
When will my order ship?
All Mamie+James adornments are made upon ordering based on your custom specifications. Adornments ship within 4-6 weeks via complimentary USPS Priority 2-3 day shipping (for orders within the U.S.).
What if I need my order sooner than the basic turnaround times?
If you need an item sooner than our turnaround dates then please email firstname.lastname@example.org with desired rush date and details. We will try and accommodate you and your dates.
How long will it take for my order to arrive?
All accessories ship within the United States with complimentary USPS Priority 2-3 day shipping. Once they are shipped it takes about 2-3 business days for your item to arrive. During busy holiday seasons shipping times may be longer.
Do you ship outside of the United States?
Yes! Upon checking out you can choose your shipping options. Import fees may be applied once your order arrives to your country. Mamie+James does not cover any import fees or taxes.
Do you offer returns?
Since all Mamie+James items are custom and based on your unique specifications, we do not offer returns. However, if an item arrives damaged due to shipping, we will be more than happy to offer to repair or exchange your purchase within 5 days of delivery.
I was gifted a Mamie+James item, but it doesn’t fit. What do I do now?
Our items are custom and reflect your or the gift giver's specifications and taste, so we can’t accept returns. We encourage those that want to gift Mamie+James items to check in with the recipient, if possible, before ordering.